Privacy Policies

1. Information We Collect

We may collect the following types of information when you use our services:

1.1 Personal Information

  • Name, email address, phone number, and mailing address.
  • Payment details (processed securely through third-party payment providers).
  • Communication history, including inquiries and service requests.

1.2 Media Content

  • Physical and digital media provided for digitization (videos, photos, audio files, etc.).
  • Metadata related to your media, such as timestamps or file names.

1.3 Technical & Usage Data

  • IP address, browser type, and device information when visiting our website.
  • Cookies and analytics data for website performance improvement.

2. How We Use Your Information

We use the information we collect for the following purposes:

✅ Service Processing: To process and fulfill digitization orders and provide customer support.
✅ Communication: To send updates, confirmations, and service-related notifications.
✅ Security & Fraud Prevention: To protect against unauthorized access and potential fraud.
✅ Marketing (Optional): To send promotional offers or updates about our services (with your consent).
✅ Website Improvement: To analyze trends and enhance user experience.

We do not sell or rent your personal data to third parties.

3. Data Security & Storage

🔒 We prioritize the safety of your information by:

  • Using encryption and secure servers for data storage.
  • Restricting access to authorized personnel only.
  • Implementing security measures to prevent unauthorized access or data breaches.

⏳ Data Retention:

  • Digitized files are stored temporarily for 30 days before being permanently deleted.
  • Personal data is retained only as long as necessary for service completion or legal compliance.

4. Sharing & Disclosure

We may share your data only in the following circumstances:

  • With Trusted Service Providers: For payment processing, cloud storage, or logistics.
  • Legal Compliance: If required by law, court orders, or legal authorities.
  • Customer Consent: With your explicit approval for specific requests (e.g., sharing testimonials).

5. Your Privacy Rights

🔹 Access & Correction: You can request a copy of your personal data or update any incorrect information.
🔹 Data Deletion: You may request the deletion of your data once services are completed.
🔹 Opt-Out: You can opt out of marketing communications at any time.

To exercise your rights, contact us at homedigitalvideovision@gmail.com.

6. Cookies & Tracking

Our website may use cookies to:

  • Improve site functionality and user experience.
  • Track visitor behavior for website analytics.
  • Provide personalized content based on preferences.

You can disable cookies in your browser settings if preferred.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage users to review external privacy policies.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website, and continued use of our services signifies acceptance of the updated terms.

9. Contact Us

For any questions regarding this Privacy Policy, please reach out to us:

📞 Phone: +91 86084 68289  
📧 Email: homedigitalvideovision@gmail.com

📍 Address: HOME DIGITAL VIDEO. Door No 3, Plot No 4, Bharath Nagar , 2nd Cross Street, Madipakkam, Chennai-600 091

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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